Terms of Service
Delays, Cancellations, No Shows and Reschedules
If you are going to be late for your appointment time, please contact our office directly by phone at: 760-891-5919. Your instructor will wait 15 minutes. If you are still not available we will need to reschedule the appointment and a $40 cancellation fee will apply. If your instructor is running late due to unforeseen circumstances, we will contact you. Any lost time will be made up at no cost to you. If you need to cancel/reschedule a lesson, we ask that you give us 48 hours notice. Either call our office or change your appointment using the online scheduling system. No cancellation fee applies if received 48 hours or more before your scheduled lesson. If cancellation is made with less than 48 hours notice a $40 fee will apply. Please call our office with any questions at 760-891-5919. If we show up for your appointment and you have forgotten, do not have your permit or are not able to complete the lesson, a $40 cancellation fee will apply.